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Tecvar, Inc. - Home - Technical Services - Help Desk
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Tecvar, Inc.
149 Weldon Parkway, Suite 118 Maryland Heights, MO 63043
Phone (314) 993-2999
Fax (314) 993-4220
sales@tecvar.com

HELP DESK


Whether your need is immediate Help or the scheduling of a Service to resolve your User or Network issue, Tecvar can customize a program to meet your company’s specific needs and requirements. Tecvar offers a range of services from scheduled pre-planned services to on-site repair response services. Tecvar also provides phone and internet-connected web-based remote assistance services.

Many small to mid-sized business/organizations do not have the volume of work for a well managed, full time help desk or service coordinator. Tecvar fills this need by providing that contact/expertise. If the help desk cannot resolve your problem remotely, it has a direct link to the scheduling and assigning of the right level of on-site service for the problem at hand. Service calls are documented to ensure each problem is tracked through closed-out to the satisfaction of the client. Centralized Help/Service Desk provides your business/organization the added benefit of being able to summarize how much of what type of support is required for each department within your organization, or each item of your equipment.